CIS 1004
Word Processing and Communication

Course Information

IMPORTANT NOTICE:

*YOU MUST HAVE MICROSOFT OFFICE 2003 TO
COMPLETE THE COMPUTER INFORMATION SYSTEMS PROGRAM.*

If AOL is your ISP (Internet Service Provider), you will not be able to compete the communications portion of this course. You will not be able to use any free email account in Outlook. The companies have blocked the use of Microsoft Outlook with a free email accounts.

Course Description:

Word is today’s most powerful and widely used word processing program. In this course, students will learn the most important topics of Microsoft Word and will be taken through step-by-step instructions. This word processing course is designed to teach students how to create, editing, and formatting professional looking documents such as announcements, letters, resumes, reports and forms. Students will learn to customize Word and integrating it with the WWW and other programs. This course meets Microsoft Office Specialist (MOS) Certified Expert objectives.

The Email Software used in the course focuses on Microsoft Outlook. This course will take a visual, step-by-step approach for learning the basics of e-mail. Students learn how to send and receive e-mail and integrate Outlook with other Microsoft Office applications and more.

Course Objectives:

Students who successfully complete this course will be able to
1. Insert, modify, and move text and symbols
2. Use help
3. Apply and modify character formats including bold, italic, underline, font styles, font size, highlight, superscript, subscript, strikethrough, small caps, and outline
4. Use Spelling, Grammar, and Thesaurus
5. Manipulate text through use of undo, redo, repeat, format painter, cut, copy, paste, and paste special
6. Find and replace text
7. Enter and format Date and Time
8. Create and apply frequently used text with auto correcting features
9. Align text in paragraphs (center, left, right, and justified)
10. Insert page breaks
11. Apply bullet, outline, and numbering format to paragraphs
12. Set character, line, and paragraph spacing
13. Apply borders and shading to paragraphs
14. Use indentation (left, right, first line, and hanging indent)
15. Use tabs (left, right, center, decimal tabs with and without leaders)
16. Apply paragraph styles
17. Preview and print documents, envelopes, and labels
18. Modify document layout including margins and orientation
19. Create and modify page numbers
20. Create and modify headers and footers
21. Align text vertically
22. Navigate through a document (GoTo)
23. Apply and modify column settings
24. Create documents with multiple and differing sections
25. Use click and type
26. Manage files and folders for documents including save, save as (different name, location, or format), open, create folder
27. Create documents using templates and wizards
28. Create html files using word processing software
29. Send an email via word processing
30. Create and modify tables including borders, shading, inserting and delete rows/columns, cell formats, merge/split cells, change cell height and widths, and rotate text
31. Use the drawing toolbar
32. Insert images and graphics
33. Create and modify diagrams and charts
34. Use workgroup collaboration features including compare and merge documents and
........comments.
Communications Software - The competencies that will be covered in preparation for the MOUS Outlook exam are

1. Read, compose, print, and send mail
2. Use mail features including forward, reply, flag, and signatures
3. Use address book
4. Work with attachments
5. Schedule appointments, meetings, and events to Calendar
6. Manage messages using folders and categories
7. Create, edit, and delete contacts
8. Organize by category and sort contacts
9. Create and update tasks
10. Create and modify notes

Prerequisites and Corequisites:
This course covers a full semester and assumes that students have basic Windows navigation and file management skills. It would be helpful to have basic Internet skills for on-line courses.
Course Topics:

Microsoft Outlook

Introduction Module {Start Here}: Getting Started (6 hours)
Module 1: Communicating with Outlook 2003 (6 Hours)
Module 2: Communicating with Outlook 2003 - continued (6 Hours)
Module 3: Integrating Outlook Components and Office (6 Hours)
Module 4: Integrating Outlook Components and Office - continued (6 Hours)

Microsoft Word

Module 5: Creating a Document (6 hours)
Module 6: Editing and Formatting a Document (6 hours)
Module 7: Creating a Multiple-Page Report (6 hours)
Module 8: Desktop Publishing and Mail Merge (6 hours)
Module 9: Creating Styles, Outlines, Tables, and Tables of Contents (6 hours)
Module 10: Creating Form Letters and Mailing Labels (6 hours)
Module 11: Collaborating With Others and Creating Web Pages (6 hours)
Module 12: Customizing Word and Automating Your Work (6 hours)
Module 13: Creating On-Screen Forms Using Advanced Table Techniques (6 hours)
Module 14: Managing Long Documents (6 hours)
Module 15: Additional Cases: Structuring Documents Using XML (6 hours)
Specific Course Requirements:

You will need to be motivated and self directed with the ability to follow a calendar timeline of due dates. You must communicate with the instructor a minimum of 3 times per week. Student are responsible for notifying the instructor incase of medical emergencies and/or technical problems.

Textbooks, Supplementary Materials, Hardware and Software Requirements

Required Textbooks:

Please visit the Virtual Bookstore to obtain textbook information for this course:  http://rodp.bkstr.com

Supplementary Materials:
None required.
Hardware Requirements:
The minimum requirements can be found at http://www.rodp.org/students/hardware_software.htm.
Software Requirements:

You will need Microsoft Office 2003 Professional Edition or Word 2003 and Microsoft Outlook 2003 (Not Outlook Express that comes within the Windows XP operating system. This should be installed using the custom installation and selecting to install all components to be run from your harddrive to complete this course.

IMPORTANT !!!!
Microsoft Office 2003 Professional contains Word, Outlook, Excel, Access, Powerpoint and Publisher. You will need every one of these programs to complete the entire Computer Information Systems Program.

The minimum requirements FOR MICROSOFT OFFICE 2003 PROFESSIONAL or WORD 2003 can be found at http://www.microsoft.com/office/editions/prodinfo/proreq.mspx.

Instructor Information
Please select the Instructor option on the Navigation Bar within the course to find instructor contact information. Virtual office hours and other communication information will be available on this webpage.
Assessment and Grading
Testing Procedures:

Exams for this course will be taken in the Student Assessment Management (SAMs) system on the internet. Your STUDENT TUTORIAL Password Sticker Number located CD package will be used to access the SAMs system. You will take the SAMS test for each tutorial presented. When you have completed each level, you will take the Level exams. At the end of the course you will take the Core Exam and the Expert Practice Exams. There are practice exams for each module to help prepare you for the actual exams. In Outlook, you will test using the same process as word except these exams are located within this course at this website.

Grading Procedure:
Your grade will be based on Skills (50%), Related Work(25%), and Participation (25%).

The Skills score is the average of Level Exams and the Core and Expert Word exams in the Student Assessment Management System (SAMs). This will be 50% of your grade. There are 3 Level Exams in Word and one final exam in Outlook. You must take the Core and the Expert Word Practice Exams

The Related Work will account for 25% of your grade. This score is the average of the exams from each individual tutorial in the Student Assessment Management System (SAMs). There are 10 Word Tutorial exams and 4 Outlook Tutorial exams.

The Participation grade will be based on your involvement in the discussion board* , email communications, and completing work on time. This will also be 25% of your score.

*Students are required to participate actively in discussions. During the course, the instructor will post questions on the discussion board concerning a specific topic. Students will have the opportunity to respond to these topics and to other students' responses. Students may also begin their own discussion.

Grading Scale:

93-100--A
85- 92-- B
77- 84-- C

A score of 77 or better must be achieved to receive full credit for this course.

Assignments and Participation
Assignments and Projects:
Assignments and projects for this course are listed within the module. All due dates are posted on the Calendar within the course.
Class Participation:

Students are expected to communicate with the instructor as a learning resource and must check the course bulletin board frequently for announcements. Students must also participate in threaded discussion events with the instructor and other students. The instructor will post topics for students comments.

Students will email the instructor at the beginning of the course using the WebCT email to notify the instructor they are in the system and have master this communication medium.

Punctuality:
Students are permitted to work ahead of the timeline in this course. There are specific completion dates posted on the calendar. Work must be completed by these dates. If you have technical or medical emergencies, please contact me by email as soon as possible.
Course Ground Rules
The following are recommendations for students taking this class:
  • Learn how to navigate in WebCT if you are not familiar with the system.
  • View the Course Calendar for exams and assignment deadlines.
  • Check the Discussion Board several times a week for course announcements, course information and discussion topics.
  • Manage your time wisely. Give yourself enough time complete assignments and properly prepare for exams.
  • Keep in contact with the instructor on a regular basis by emails and discussion board.
  • Use the assigned e-mail address as opposed to a personal e-mail address for everything related to the course.
  • Address technical problems immediately.
  • Students must respect the rights of others at all times when communicating in chat, email, or discussions. Observe course netiquette at all times.
  • Participation in this course is the key to doing well. Be sure all assignments are completed by the due date as posted on the Course Calendar.
  • If you have a technical issue address it at once to avoid falling behind in the class.
  • If you have questions, the discussion board is a great place to ask it. Remember that the only bad question is the one not asked. So, if you are unsure of something, ask. If you prefer, you may also email the instructor.
Guidelines for Communications
Email:
  • Always include a subject line.
  • Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.
  • Use standard fonts.
  • Do not send large attachments without permission.
  • Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.
  • Respect the privacy of other class members
Discussion Groups:
  • Review the discussion threads thoroughly before entering the discussion.
  • Try to maintain threads by using the "Reply" button rather starting a new topic.
  • Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other’s ideas.
  • Be patient and read the comments of other group members thoroughly before entering your remarks..
  • Be positive and constructive in group discussions.
  • Respond in a thoughtful and timely manner
Chat( when available):
  • Introduce yourself to the other learners in the chat session.
  • Be polite. Choose your words carefully. Do not use derogatory statements.
  • Be concise in responding to others in the chat session.
  • Be prepared to open the chat session at the scheduled time.
  • Be constructive in your comments and suggestion
Web Resources:

Library

The Tennessee Virtual Library is available to all students enrolled in the Regents Degree Program. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading must be included in all courses. 

Students With Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual email communication and posting both notification and nature of change(s) on the course bulletin board.

Technical Support

Telephone Support:
For HELP with:

TECHNICAL PROBLEMS please visit the AskRODP Customer Support web page at http://help.rodp.org or call the AskRODP Help Desk at 1-866-550-RODP (1-866-550-7637)

REGISTRATION PROBLEMS contact your home school RODP Campus Contact

TBR-RODP RELATED ISSUES contact RODP Help Desk at 1-888-223-0023

Click here for Online Student Services