PTMA 3020  
Managing Information Technology
3 credit hours 

Course Information
Course Description: Managing Information Technology is designed to provide a real-world understanding of information systems technologies.  A knowledge of information technology is essential in most aspects of today's professional careers.
Course Objectives: The objectives of the course will be that the students will have exposed to  the Information Age, Information Technology, Information Technology in Management, Information Systems in Decision Making, and Planning, Acquisition, and Controls
Prerequisites and Corequisites: Prerequisites: Computer efficiency
Course Topics: Topics to be covered will include: 
  •  An Overview of Business Information System
  •  Strategic Uses of Information Systems
  •  Information Systems in Business Functions
  • Information Technology in Business Hardware
  •  Information Systems in Business:  Software
  •  Information Technology in Business:  Telecommunications and Networks
  •  The Internet, Intranets, and Extranets
  •  Data and Knowledge Management
  •  Managers and Their Information Needs
  •  Organizing Information Systems and Services
  •  Interorganizational and International Information Systems
  •  Decision Support, Executive, and Geographic Information Systems
  •  Artificial Intelligence and Export Systems
  •  Planning Information Systems
  •  Systems Development,
  • Alternative Avenues for Systems Acquisition
  •  Controls and Security Measures.
Specific Course Requirements: Experience with Microsoft Office  is recommended
Textbooks, Supplementary Materials, Hardware and Software Requirements
Required Textbooks:

Please visit the Virtual Bookstore to obtain textbook information for this course:

Supplementary Materials: A list of other published material the student is required to purchase for the course including lab manuals, lab kits, etc.
Hardware Requirements: A list of any particular hardware requirements, CD-ROM, Pentium Class Computer, 32 MB RAM, etc.
Software Requirements: A list of software the student is required to purchase or download for the course, Real Player, Media Player, Acrobat Reader, Microsoft Office, etc.
Assessment and Grading
Testing Procedures: There will be a mid-term objective examination and a comprehensive final examination
Grading Procedure:
  • Mid-Term Examination--20%
  • Comprehensive Final Exam--30%
  • Research Report--20%
  • Periodical Written Projects--20%
  • Case Studies/Group Assignments, etc--10%
Grading Scale: 93-100---A
The grading scale should emphasize assignments, projects, and student participation in the learning community as well as timed quizzes and periodic examinations.
Assignments and Participation
Assignments and Projects: A sequenced list of assignments and projects arranged by course section or module with due dates if applicable.
Class Participation: A statement that students must participate in all interactive aspects of the course if interaction is part of the course design. For example, students must communicate with other students in the chat room, students are expected to communicate with the instructor as a learning resource, students must check the course bulletin board frequently for announcements, and students must actively participate in threaded discussion events.
Punctuality: Assignment deadlines are very important.  Late assignments will result in a 10% reduction of activity's points for each calendar day late   Bi-weekly communication/interaction is essential for success in this course.   
Course Ground Rules
A reiteration and emphasis of certain rules and course expectations.  For example, Participation is required, Expected to communicate with other students in team projects, Learn how to navigate in WebCT, Keep abreast of course announcements , Use the assigned college or university e-mail address as opposed a personal e-mail address, Address technical problems immediately, Observe course netiquette at all times. 
Guidelines for Communications
Email: Examples:

Always include a subject line.

Remember without facial expressions some comments may be taken the wrong way. Be careful in wording your emails. Use of emoticons might be helpful in some cases.

Use standard fonts.

Do not send large attachments without permission.

Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.

Respect the privacy of other class members.

Discussion Groups: Examples:

Review the discussion threads thoroughly before entering the discussion. Be a lurker then a discussant.

Try to maintain threads by using the "Reply" button rather starting a new topic.

Do not make insulting or inflammatory statements to other members of the discussion group. Be respectful of other's ideas.

Be patient and read the comments of other group members thoroughly before entering your remarks.

Be cooperative with group leaders in completing assigned tasks.

Be positive and constructive in group discussions.

Respond in a thoughtful and timely manner.

Chat: Examples:

Introduce yourself to the other learners in the chat session.

Be polite. Choose your words carefully. Do not use derogatory statements.

Be concise in responding to others in the chat session.

Be prepared to open the chat session at the scheduled time.

Be constructive in your comments and suggestions.

Web Resources: Examples:

Columbia Guide to Online Style by Janice R. Walker and Todd Taylor

Citation Styles Online\


The Tennessee Board of Regents Virtual Library is available to all students enrolled in the Regents Degree Program. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading must be included in all courses. 

Students With Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with their home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes in the syllabus if necessary due to time constraints or other unforeseen events.   If this is necessary, members of the class will be notified as soon as possible BY E-MAIL and posted on the BULLETIN BOARD.

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