Evaluation of Health Care Information Systems

NURS 5404

 3 Credit Hours

Course Description

This course provides advanced knowledge and skill for implementing and evaluating health care information systems in practice.  Emerging technologies are emphasized.

Course Objectives

  1. Critique advanced information systems in use in the health care industry.
  2. Analyze the process related to information system implementation, evaluation, and maintenance.
  3. Explore theories of teaching/learning appropriate for informatics application training.
  4. Design an informatics related training module.
  5. Integrate the principles of customer service and informatics practice.
  6. Explore professional practice in nursing informatics roles.

Prerequisites

Prerequisite:  Nurs 5403 Analysis and Design of Health Care Information Systems

Course Topics

              I.      The Nursing Informatics Specialist role in systems implementation, evaluation, and maintenance in practice.

           II.      Overview of the system implementation and evaluation.

A.     Implementation Strategies

B.     Vendor support

C.     Evaluation Strategies

         III.      Implementing and evaluating health care information systems in practice.

A.     Evaluating hardware and software

B.     Defining support issues

C.     Reliability, security, & efficiency issues

D.     Documentation issues

E.      Evaluating end-user responses

        IV.      Maintaining Information systems

A.     Routine hardware and software maintenance

B.     Security issues

C.     Disaster Planning and recovery

           V.      Teaching and Learning Strategies related to Informatics

A.     Teaching/Learning Theories

B.     Assessing health care learners

C.     Developing training materials

D.     Presentation techniques

        VI.      Implementing customer service concepts in nursing informatics

Textbooks

Please visit the Virtual Bookstore to obtain textbook information for this course http://rodp.bkstr.com

Supplemental Material

Assigned periodicals, documents, position statements, and Internet online articles.

Hardware Requirements

The minimum requirements can be found at http://www.rodp.org/students/hardware_software.htm

A video-camera is also required for this course.

Software Requirements

The minimum requirements can be found at http://www.rodp.org/students/hardware_software.htm

Additional software requirements for this course include Microsoft Office (Word, PowerPoint), Acrobat Reader, Netmeeting and supporting software for video-conferencing, Handbase and other Palm OS Personal Management Software.

Instructor Information

Please see the separate page inside the course to find instructor contact information as well as a statement of virtual office hours and other communication information.

Testing Procedures

All course requirements are submitted online. 

Grading Procedure

Information system Implementation Project

30%

Development of a Web-Browser based training module    

30%

Development of an information system disaster plan         

20%

Final Examination                      

20%

Grading Scale

A  = 93-100
B  = 85-92
C  = 77-84
D  = 70-76

F  = <70

Assignments and Projects

  1. Students will explore content through on-line lectures, guided readings, and content checkpoints.
  2. Students will develop a web-browser based training module.
  3. Students will develop an information system disaster plan.
  4. As a class, students will design a simple information system for use in a health care setting.
  5. As a class, students will utilize project management software to track their progress in completing the project.

Class Participation

All students are expected to actively participate in online class discussions. Each discussion question posted will be assigned a date by which the student must respond.  If a student is unable to fulfill this requirement for any reason, he/she should notify the instructor prior to the class and make alternative arrangements.  The aim is to encourage interaction among students and faculty, not simply to present information. Students are required to respond to all discussion questions. Student responses to discussion questions must be substantive, that is, thoughtful and analytical. Because the WebCT system has its own way of formatting material posted on the discussion feature, the student will not be expected to strictly follow APA guidelines for online submissions. However, the student is held to academic standards of writing style and the use of proper grammar, punctuation and spelling. 

Punctuality

Students are expected to:

         Check the course calendar for the due dates of assignments.

         Check the course bulletin board frequently for announcements.

Course Ground Rules

The student is expected to:

         Learn how to navigate in the WebCT system.

         Participate by responding to all discussion questions.

         Keep abreast of course announcements.

         Use the assigned college or university e-mail address as opposed to a personal e-mail address.

         Contact the instructor if unclear about assignment expectations.

         Address technical problems immediately.

Guidelines for Communications

            Email:

         Always include a subject line.

         Remember without facial expressions some comments may be taken the wrong way.

         Be careful in wording your emails. Use of emoticons might be helpful in some cases.

         Use standard fonts.

         Do not send large attachments without permission.

         Special formatting such as centering, audio messages, tables, html, etc. should be avoided unless necessary to complete an assignment or other communication.

         Respect the privacy of other class members.

            Discussion Groups:

         Review the discussion threads thoroughly before entering the discussion.

         Try to maintain threads by using the "Reply" button rather starting a new topic.

         Do not make insulting or inflammatory statements to other members of the discussion group.

         Be respectful of others’ ideas.

         Be patient and read the comments of other group members thoroughly before entering your remarks.

         Be cooperative with group leaders in completing assigned tasks.

         Be positive and constructive in group discussions.

         Respond in a thoughtful and timely manner.

            Chat:

         Introduce yourself to the other learners in the chat session.

         Be polite. Choose your words carefully. Do not use derogatory statements.

         Be concise in responding to others in the chat session.

         Be prepared to open the chat session at the scheduled time.

         Be constructive in your comments and suggestions.

Library

The Tennessee Virtual Library is available to all students enrolled in the Regents Degree Program. Links to library materials (such as electronic journals, databases, interlibrary loans, digital reserves, dictionaries, encyclopedias, maps, and librarian support) and Internet resources needed by learners to complete online assignments and as background reading must be included in all courses.

Students with Disabilities

Qualified students with disabilities will be provided reasonable and necessary academic accommodations if determined eligible by the appropriate disability services staff at their home institution. Prior to granting disability accommodations in this course, the instructor must receive written verification of a student's eligibility for specific accommodations from the disability services staff at the home institution. It is the student's responsibility to initiate contact with his/her home institution's disability services staff and to follow the established procedures for having the accommodation notice sent to the instructor.

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are necessitated during the term of the course, the instructor will immediately notify students of such changes both by individual email communication and posting both notification and nature of change(s) on the course bulletin board.

Technical Support

If you are having problems logging into the course, timing out of the course, using the course web site tools, or other technical problems, please visit the AskRODP Customer Support web page at http://help.rodp.org or call the AskRODP Help Desk at      1-866-550-RODP (1-866-550-7637)