Current Students FAQ

Who do I contact if I am having D2L issues? 

Phone: 1-888-223-0023

What is my D2L username and password?

Your D2L ID is your first initial of your first name + your full last name + month and day of your birthdate (no spaces)
Example: William Smith with a birthday of March 27nd has a Desire2Learn ID of: wsmith0327 (no spaces)

Your D2L Password is your six digit birthdate (mmddyy)
Example: For a birthday of March 27, 1981 the user's password would be: 032781 (no spaces)

Who is my Campus Contact?

Where can I find a copy of the course syllabus?

Log in to the D2L learning management system.  Look for the syllabus link under Course Content.

Can I audit a course?

No. Auditing is not an option.

How do I purchase textbooks?

Visit the Virtual Bookstore. Click on the "Textbooks and Course Materials" tab that appears at the top of the page. Follow the prompts that appear on screen.

What is an eBook?

An eBook is an online version of the hard copy textbook. eBooks are available for many Regents Online courses.

How does financial aid work for online courses?

There is no difference in how financial aid works for courses taken online or on campus. Questions about financial aid should be directed to your "home campus" financial aid department.

Will financial aid pay for my textbooks?

Financial aid will pay for textbooks. Notify your "home campus" RODP Campus Contact for information on financial aid procedures in place for coverage of textbooks.

Is my attendance sent to my "home campus" for financial aid purposes?

Attendance verification for financial aid purposes is automatically extracted and sent to your school. Attendance is sent on the 4th day, the 9th day and the 14th day of the semester and at the 50% and 60% milestone dates in the semester.

I'm not satisfied with the professor that has been assigned to teach my online course. Can I move to another section?

You are not allowed to change sections because of a professor unless you've had issues with the professor in a prior semester. If you've had an issue with your assigned professor, notify your Campus Contact. The Campus Contact can help facilitate the change to another class section.

How do I send email to my professor?

Log in to your course. Click on the Classlist. Scroll down to the professor's name and check the box next to his/her name. Locate the envelope icon at the bottom of the page. Click on the envelope icon and a "Compose Message" box appears. Type your message in the "Compose Message" box and send.

Can I send email messages outside of D2L?

No. Email messages cannot be sent to addresses that reside outside of the D2L learning management system.

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© 2016, Regents Online Campus Collaborative

© 2016, Regents Online Campus Collaborative
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